Customer Service is our #1 Priority
Our goal is to provide outstanding service by responding promptly to telephone calls and email messages, being onsite when scheduled, and keeping the lines of communication always open with our customers. During times when we are away from the office, we have our emergency telephone/text number of 630-675-4472 available for our customers. Rest assured, we want you to know that we are here when you need an electrician or service on your generator.
I wanted to say how glad I was to find you. David was upbeat, positive, and great at servicing the generator. I was worried about finding someone to service it, and so glad I found you. David represents your company very well.
I contacted Alternating Currents about an outdoor lighting issue. They were very quick to respond and asked a few questions. Marty called me with a followup and suggested I check something manually as it is often the root of similar issues, rather than paying for someone to come out. Turns out it WAS a simple fix and I really appreciate their helpfulness and honesty. I won't hesitate to call them the next time I need electrical help!
Replace and upgrade breaker box to a 200-amp, 40-opening ITE panel board and needed breakers.
Also installed 1 bonding wire for the hot, cold, and gas pipes located at the hot water tank. The crew arrived promptly at 8am, including Marty, the owner. He and 2-3 electricians worked on pulling the 200 amp service into the meter, while another crew of 2 worked on breaker box in the garage. It was 60, but rainy and windy, miserable working on the outside but at least the 200 amp service was in place no trenching required. The crew pulled an extension line into my crawl space to keep my sump running, which was one of my concerns. Before Marty left around 2pm, he went over the work outside which would require inspection by my village and Com Ed. The remaining crew (2-3) worked on the panel box, and tested each line. We went over the breaker numbering so I could update my detailed reference sheet. Since this has to be inspected, the walls were left open. Dry wall patching is owner's responsibility, not a big deal. They left the area clean and vacuumed up the dry wall debris before they left at 4pm. Second time I used them; first was for fan installation and correction of 3 way switch issues, which really were issues at the panel. This lead to replacing an aging (40 year old) panel that clearly was turning into a risk. I've had this on my to do for a while and glad it's done. I'd recommend this firm to anyone in the western suburbs; crew was polite, professional, and efficient.
Installed 5 recessed lights in our family room, a ceiling fan in our bedroom and an exhaust fan I our master bath. Alt Currents was professional, efficient and worked clean!
Exceptional job by David. Very personable and the attention to detail was outstanding (for a generator 15-point maintenance). Thank you!